PRIVACY POLICY AND USE OF COOKIES

Users are invited to read this privacy policy carefully. This privacy policy aims to describe how the site www.getmycar.com is managed, the mobile application (jointly referred to as the Platform) as regards the processing of personal data regardless of whether the users are only visitors or users registered that use the services described and regulated by the contractual provisions published by GetMyCar Srl on the Platform (from now on, Users). GetMyCar S.r.l. respects the confidentiality of Users and guarantees them the possibility to access the privacy legislation during each phase of the treatment.
This privacy policy is applied exclusively to data acquired through the Platform and is made only for the Platform mentioned above and not also for sites, sections or pages possibly consulted by the User through specific links. Users are invited to consult the documents relating to the processing of data before browsing the related sites.
Rentsmart24, product of the GetMyCar S.r.l. is a car rental platform, where it is possible to book a car for short, medium and long term rental within the Italian national territory.

1. Owner of the data treatment 

The Data Controller of the personal data of users who visit, browse, access the Platform in order to use its services is GetMyCar S.r.l. (hereinafter referred to as GetMyCar) with registered office in Milan, Via Fabio Filzi, 2, VAT and Tax Code 09937940964. Telephone: 020502 email: info@getmycar.com

2. Purpose of the treatment  

The data provided by Users will be processed manually or with the support of IT means for the pursuit of the following purposes:  

•  Collection of statistics on the use of the Platform: During their normal operation, the IT systems used to operate the Platform acquire the following data, the transmission of which is implicit in the use of Internet communication protocols: IP addresses or domain names of the computers connected to the Platform, addresses in URI (Uniform Resource Identifier) ​​notation of the requested resources, method and time of request to the server, size of the file obtained in response, numeric code indicating the status of the server response and other parameters relating to the operating system and the User's IT environment . These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Platform and to check its correct functioning, but could be used to ascertain responsibility in the event of computer crimes against the Platform.
•  Processing requests for information : Following a possible request for information by a visitor to the Platform, GetMyCar may acquire the following data communicated by the applicant in order to process the request: name, surname, e-mail address and telephone number. These data will be kept for the time necessary to make the request possible.
•  Registration of the user profile and access to the Platform services : The visitor who wants to become a User of the Platform must necessarily register by communicating the following data: name and surname or company name and e-mail address; such data will be kept in time to guarantee the User continuous access to the services offered by the Platform. Alternatively, the visitor can register using his / her social profile (e.g. Facebook, LinkedIn, Google+). In this case, GetMyCar will have access to the data made public by the User (e.g. name, surname, gender, date of birth, place of birth, city of residence, e-mail address, photographs, videos, etc.). In addition to the above data, useful for registering your profile on the Platform, some additional information (eg: number of connections and / or registration date on social networks) will be consulted in order to verify and ensure the reliability of the contact and to guarantee the security of the other Users of the Platform.
•  Loading a vehicle on the platform : The User who has already registered on the Platform, in order to be able to enter a vehicle for sharing or rental with other Users, must also enter, if not entered during the registration phase, the following mandatory data: gender, nationality, date and place of birth, tax code or VAT number, mobile phone number, country, municipality and address of residence, zip code, nationality, number, date of issue and expiry date of the driving license, vehicle characteristics (license plate, make, model, year of registration, kilometers, gearbox, power supply, doors, seats, optional, description), expiry date of the insurance policy and active coverage. These data will be kept for the time necessary to guarantee the User the possibility of offering their own vehicle in sharing or rental to the other Users of the Platform.
• Booking a shared or rental vehicle : The User who has already registered on the Platform, in order to request the vehicle of other Users to be shared or rented, must also enter, if not entered during the registration phase, the following mandatory data: gender, nationality, date and place of birth, tax code or VAT number, mobile phone number, country, town and residence address, zip code, nationality, number, issue date and expiry date of the driving license, identity document. In case of booking with additional driver, the User will be asked to enter the following data of the latter: name, surname, place and date of birth, residence address, identity card number and expiry date, tax code, number and license expiry, telephone number and e-mail address. In this case, the User acts as an independent data controller of the additional driver's personal data, regardless of the communication mode (online or on paper), consequently assuming all the obligations and responsibilities provided for by the reference legislation and releasing GetMyCar from any dispute, claim or request for compensation should be made. Users must guarantee the correctness of the data provided and, in the event of changes, are required to communicate it to GetMyCar, also by updating the data within their profile. Such data will be kept in time to guarantee the User the possibility of request the vehicle of other Users to be shared or rented.
• Provision of the service and completion of agreements between Users: When booking the shared or rental vehicle, the User will be asked to enter the identification details of the credit card and any other administrative data, such as, for example, the billing data. These data are required in order to: I. Refine the booking, sharing the costs or paying for the rental of the booked vehicle; II. Pay the booking fees. III. To guarantee the User who has shared or rented his vehicle the payment of any additional expenses, such as, for example, administrative fines and penalties for delayed delivery or failure to refuel, which, by virtue of the agreements signed, will be charged directly on the credit card of the User who made the reservation.  
• User review : Following the sharing or rental of a vehicle, Users will be asked to release a review, which will be public and visible on the reviewed User profile. These data are stored in order to allow GetMyCar and Users to evaluate the reliability of the User from whom a vehicle is booked or to whom it relies on sharing or rental. 
•  History of shares or rentals between Users: GetMyCar, in order to protect the safety of all Users, keeps track of all the shares or rentals that took place between Users. 
• History of transactions occurred on the Platform : GetMyCar, in order to comply with legal obligations, keeps track of all financial transactions that took place through the Platform. 
•  Correspondence between GetMyCar and Users : GetMyCar, in order to protect the safety of the Users and to provide a better service, keeps track of the correspondence with the Users of the Platform.  
•  Data relating to minors : GetMyCar does not accept registrations from Users under the age of 18. 
•  Protection of GetMyCar : In addition to the aforementioned purposes, GetMyCar retains the data collected in order to protect its rights in the event of legal and non-judicial proceedings.
•  Statistical investigations and improvement of the service : GetMyCar collects anonymous and aggregate information in order to conduct internal statistical surveys and improve the quality of the service offered through the Platform.  
•  Marketing: With specific, separate, informed, and optional consent from the User, GetMyCar may send, for marketing purposes, newsletters and commercial communications relating to the services promoted by GetMyCar or by third-party companies operating in the following sectors: tourism and leisure, new technology, fashion, decoration, consumer goods, food and drink, finance, banks, insurance, environment, communication, mass communication, real estate, pharmaceutical, clothing and textiles, education and training, energy, publishing and publishing, ICT, commerce retail, sports, telecommunications and services in general. The User acknowledges that the aforementioned communications may contain programs (so-called cookies) useful for detecting the behavior of Users (e.g. number of Users who have opened the newsletter), without carrying out any profiling activities.

3. Recipients of the data  

•  GetMyCar S.r.l.: as the Data Controller for the purposes referred to in point 2. For activities related to the correct functioning of the Platform, personal data may be accessible to GetMyCar employees, bound by the obligation of confidentiality.
•  Users: Following registration on the Platform, the User can decide which data to make visible to the other Users of the Platform. Unless otherwise specified, the Users will only be able to see the username (name and initial of the surname), profile photo, municipality of residence entered by the other Users and possibly the data and photos of the loaded vehicle. When the booking is completed, the data of the Users who have decided to share a vehicle or have agreed on the rental will be used to draw up the necessary documentation to sign the agreement between the Users. Specifically, the name and surname (company name, if company), date and place of birth, address and municipality of residence, tax code (VAT number, if company), brand, model and license plate of the vehicle, document number will be reported identity, mobile phone, e-mail, number, issue date and expiry of the driving license.
•  Software house: In order to allow Users to take advantage of the services available on the Platform, the data entered by Users will be transmitted to the company that manages its operation.  
•  Certified location : In order to protect both the owner and the driver, the pick-up and drop-off of the vehicle being shared or rented must necessarily take place within one of the certified locations indicated on the Platform. The employees of the certified location, by virtue of specific contractual agreements, will therefore be required to submit and possibly integrate the documentation necessary to perfect the agreement between the Users. Consequently, the certified location will be sent, within the aforementioned documentation, name and surname (company name, if company), date and place of birth, address and municipality of residence, tax code (VAT number, if company), make, model and license plate of the vehicle, identity document number, mobile phone, e-mail, number, date of issue and expiry of the User's license.
•  Subsidiaries, associates and / or parent companies  
•  Stripe Payments Europe, Ltd.: In order to allow the sharing of costs between Users or the payment of the agreed amount for the rental of the vehicle, together with the booking fees, the User will be required to enter the payment details within the appropriate portal; specifically, the User must enter the holder, number, expiry date, and CVV of his / her credit card. To manage payments (e.g. shared costs or vehicle rental costs), GetMyCar uses the STRIPE payment gateway owned by Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin. By accepting the Terms and Conditions of GetMyCar, the User also fully accepts the terms and conditions of service and the privacy policy of Stripe Payments Europe, Ltd., which can be consulted at the following link . 
• Insurance : When booking a shared or leased vehicle, in order to protect both the owner and the driver, an additional insurance policy may be activated on each vehicle for the duration of the period of use and any extension. second risk that includes only the accessory guarantees indicated in the Insurance Conditions, therefore no RCA policy is activated further than that at first risk already present on the vehicle. When entering vehicle data on the Platform, the owner will be required to indicate, in addition to the expiry date of the first risk insurance policy, the additional insurance cover, additional to the R.C.A. mandatory by law, already active on the vehicle. GetMyCar does not carry out any checks on the truthfulness of the information that the User communicates under his own exclusive responsibility. On the basis of the information acquired by the owner, for the entire period of use, supplementary second-risk insurance coverage will be activated on the vehicle which will supplement those that are not already provided for in the first-risk insurance policy. The conditions of supplementary insurance activated at second risk will be communicated by e-mail during the booking confirmation phase. To this end, GetMyCar will communicate to the insurance company that issues the aforementioned second risk insurance coverage, the following data: name, surname, address of residence, municipality of residence and tax code of the driver; make, model, plate, active first risk insurance coverage and value of the vehicle being shared or rented. In some cases, such as, by way of example, claims in which you have been injured, GetMyCar may collect the User's sensitive data as better defined within Article 9 of EU Regulation no. 679 of 2016. Specifically, GetMyCar could proceed with the processing of health data or data capable of revealing the User's health status. These data, collected with the written consent of the User, will be processed in full compliance with the reference legislation and will not be disseminated in any way, being able to be communicated exclusively to the competent Authorities, the insurance companies competent for the settlement of claims and other subjects. involved in the claims management process. 
•  Authority: All the identification data of the Users, of the vehicles being shared or rented and the related documentation produced may be transmitted, in accordance with the law or in good faith, to the competent Authorities if requested by them or if it is considered that access, conservation o the disclosure is functional to: - In the event of emergencies involving public health, death or physical injury to people; - any liability checks; - comply with legal procedures; - fulfill contractual obligations with Users; - respond to claims made against GetMyCar; - protection of the rights, property or security of GetMyCar and its members; - becomes necessary in relation to complaints, claims, expenses, or investigations undertaken by GetMyCar or by its representatives, insurers, law enforcement agencies in relation to requests for compensation, use and abuse of the Platform or other types of investigation. Specifically, the identification data of the Users may be communicated to the Authorities for the fulfillment of obligations established by laws or regulations, including the notification, by GetMyCar or third-party companies, of any administrative pecuniary sanctions applied to the Users and delivered directly to the vehicle owner.
•  Marketing: With specific, separate, informed, and optional consent from the User, GetMyCar may send, for marketing purposes, newsletters, commercial communications relating to the services promoted by GetMyCar or by third-party companies operating in the following sectors: tourism and leisure, new technology, fashion, decoration, consumer goods, food and drink, finance, banks, insurance, environment, communication, mass communication, real estate, pharmaceutical, clothing and textiles, education and training, energy, publishing and publishing, ICT, commerce retail, sports, telecommunications and services in general; In the case of extraordinary corporate transactions (e.g. merger), Users' personal data may be assigned and / or transferred to new managers / buyers / holders of securities.

4. Transfer of data abroad  

Personal data may be transferred to countries belonging to the European Union. GetMyCar is committed to guaranteeing adequate levels of protection and data protection, also of a contractual nature, in compliance with the applicable rules, including the provision of standard contractual clauses.

5. Retention period of personal data  

The personal data are kept for the time necessary to pursue the purposes indicated above in the measure of the service relationship established with the Data Controller; these data are stored, within the limits of the aforementioned duration, in order to guarantee users access to the services and the possibility of using them safely, without prejudice to the need for contractual, administrative, tax, accounting or legal obligations subsequent to the termination of the relationship . Subsequently, the data will be deleted, except for the need to keep it within the terms established by law.

6. Rights referred to in Articles 15, 16, 17 18, 20, 21 and 22 of the REG. EU 2016/679  

 We inform you that, as an interested party, you have the right to lodge a complaint with the Supervisory Authority, the rights listed below, which you can assert by making a specific request to the Data Controller and / or the Data Processor, as indicated in point 9.
Art. 15-Right of access The interested party has the right to obtain from the data controller confirmation that the processing of personal data concerning him or her is in progress and, in this case, to obtain access to personal data and information regarding the processing.
Art. 16 - Right of rectification The interested party has the right to obtain from the data controller the correction of inaccurate personal data concerning him without undue delay. Taking into account the purposes of the processing, the interested party has the right to obtain the integration of incomplete personal data, also by providing an additional declaration.
Art. 17 - Right to cancellation (right to be forgotten) The interested party has the right to obtain from the data controller the cancellation of personal data concerning him without undue delay and the data controller is obliged to cancel without undue delay personal data.
Art. 18 - Right to limit the processing The interested party has the right to obtain from the data controller the limitation of treatment when one of the following hypotheses occurs: the interested party disputes the accuracy of the personal data, for the period necessary for the owner of the processing to verify the accuracy of such personal data; the processing is unlawful and the interested party opposes the cancellation of personal data and requests instead that its use be limited; although the data controller no longer needs it for processing purposes, personal data are necessary for the data subject to ascertain, exercise or defend a right in court; the interested party opposed the processing pursuant to article 21, paragraph 1, pending verification of the possible prevalence of the legitimate reasons of the data controller with respect to those of the interested party.
Art. 20 - Right to data portability The interested party has the right to receive in a structured format, commonly used and readable by an automatic device, the personal data concerning him provided to a data controller and has the right to transmit such data to another data controller without impediments by the data controller to whom he provided them. In exercising their rights regarding data portability pursuant to paragraph 1, the interested party has the right to obtain the direct transmission of personal data from one data controller to another, if technically feasible.
Art. 21 - Right to object The interested party has the right to object at any time, for reasons connected to his particular situation, to the processing of personal data concerning him pursuant to article 6, paragraph 1, letters e) or f) , including profiling based on these provisions.
Art. 22 - Right not to be subjected to automated decision-making, including profiling The interested party has the right not to be subjected to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her similarly significantly on his person.

Finally, the User may request the limitation or oppose the processing of personal data by sending an e-mail to info@rentsmart24.com. Rentsmart24, within the limits of Article 5, will meet the User's request.

7. Revocation of consent to the processing of personal data  

If the User, pursuant to articles 6, paragraph 1, letter a) and 9, paragraph 2, letter a), has given consent to the processing of his personal data for one or more specific purposes, he can revoke it at any time by sending an e-mail to info@getmycar.com. GetMyCar, within the limits of article 5, will satisfy the User's request.

8. Right to lodge a complaint with a supervisory authority

The User is informed of the possibility of filing a complaint with the supervisory authority if he believes that his rights regarding the processing of personal data have been violated. To exercise this right, Users are required to send an e-mail to info@getmycar.com or contact GetMyCar at the registered office as indicated in article 1.

9. Mandatory data communication pursuant to the law or for contractual purposes  

 The communication of the data indicated in Article 2, letter i) and all related data is to be considered mandatory by law. Otherwise, the data indicated in Article 2, letters c), d), e), f) and h) are necessary for the purpose of finalizing the agreements between the Users and GetMyCar and between the Users themselves.

10. Automated Decision Making - Profiling  

 GetMyCar does not perform profiling of its Users.The data provided by Users could be used to collect statistics on the sharing and rental of vehicles available on the Platform and on the quality of the services offered.

11. Data retention and security  

 The collected data is allocated on our servers and on OVH, France. GetMyCar recognizes the importance of protecting the personal data of the Users of the Platform. GetMyCar adopts all possible policies and security measures aimed at protecting the personal data of Users and systems used for the correct functioning of the Platform in compliance with current regulations. In particular GetMyCar has implemented personal data protection measures against accidental or intentional tampering, loss, destruction or unauthorized access to data collected online. However, although GetMyCar continues to implement and increase security measures based on developments in technology and industry standards, due to the nature of the internet, these measures cannot totally rule out the possibility of unauthorized access to data and their spreading. Consequently, Users are invited to periodically update the protection software for data transmission on networks and to check that the provider of electronic communication services has adopted appropriate means for the security of data transmission on networks. Users are reminded that access to their account containing sensitive personal data is only possible by entering their username and password. In order to protect their data, Users are advised not to disclose or make this information available to third parties.

12. Changes 

 GetMyCar may modify or update this privacy policy in compliance, inter alia, with the new legal provisions or for purely technical reasons. The changes and updates will be notified to the User and will be effective from the time of publication on the Platform. If, according to the law, the changes require the consent of the User, Users will be required to provide explicit consent. By virtue of this, users are invited to consult the page to check the updated version of the privacy policy on the Platform.

13. Cookies 

•  Cookies  The Platform collects and uses technical and analytical cookies, including those provided by third parties.
•  What are cookies? Cookies are small text files that websites visited by the user send to the user's terminal where they are stored and retransmitted the next time the user (or a different user using the same terminal) visits the same web page. . During the period of use of the Platform, the user's terminal can receive cookies from different sites (third-party cookies) in the form of links to the respective websites or other domains. Cookies can be used for various purposes: they can be used for IT authentication, monitoring sessions and storage of information relating to users who access the server. Based on the function and purpose for which cookies are used, they can be divided into the following categories, used by GetMyCar on the Platform:
•  technological Cookies  Some of the cookies used on the platform (technological cookies) are strictly necessary to guarantee the technical operations on the platform or to provide services expressly requested by the user when registering, to navigate and use the platform and all its functions (e.g. The choice of language, the country etc.). These are mainly "session cookies", used to provide a more efficient service. The use of these cookies is strictly limited to sending session ids (which consists in the generation of random numbers by the server). These cookies do not collect user information that could be used for marketing purposes and do not track the user's browsing activity. The installation of these cookies is a pre-requisite for the use of the Platform; if they are disabled, the site will not function. Consent to these cookies is not required, because they are essential for the provision of the service. However, at any time, the user can refuse these cookies using the browser preferences setting as per the procedure indicated below. In the event that technical cookies are disabled, some options and / or features may not work properly. Analytical cookies - The Platform also uses cookies that analyze the performance of third party sites in terms of visits and accesses exclusively for statistical purposes, collecting information in aggregate mode. The use of these cookies has the aim of improving the Platform. To this extent they are used for pure statistical analysis. The use of these cookies does not contemplate the user's consent because they are considered "technical cookies". However, at any time, the user can configure the browser to refuse these cookies by ticking the preferences settings as indicated below. In the event that technical cookies are disabled, some options and / or features may not work properly.
  Profiling cookies - Finally, the platform uses cookies from third-party sites that collect useful information to send targeted promotional messages, possibly in real time, based on your preferences and user profile. Profiling cookies also include statistics from third-party sites as well as pure statistical analyzes to gain greater command of the Platform. GetMyCar has no control over these cookies. Profiling cookies (of GetMyCar and third party sites) can be offered only after obtaining the User's consent. The user can give his consent either by closing the cookie banner or by selecting any item on the site. GetMyCar traces the user's consent using technical cookies therefore in the event that the user deletes the cookies saved on their device, the cookie banner is displayed again.

• Enable and disable cookies Users can enable or disable cookies at any time by changing the browser settings. The links below show how to disable cookies in the user's browser:
•  Preference settings on Internet Explorer
• Preferences settings on Firefox
• Preferences settings on Chrome
• Preferences settings on Safari and iOS

Google Analytics 

 Third-parties cookies policy link 

 Third-parties cookies Opt-out link

 TARGETING OR ADVERTISING COOKIES: 

 Double Click Third-parties cookies policy link

 Third-parties cookies Opt-out link 

 SOCIAL MEDIA COOKIES:

 Facebook Third-parties cookies policy link 

 Third-parties cookies Opt-out link

To obtain more information on the use of cookies and to know your information regarding the collection of data by tools managed by third parties, please consult the pages www.youronlinechoices.com and www.allaboutcookies.org. We use HotJar in order to better understand the needs of our users and optimize the service through a better browsing experience. HotJar, in fact, is a technology that helps us to observe the browsing experience of our users (e.g. the time spent by the user on a page, the selected links etc.) and to improve it through the collection of feedback. HotJar uses cookies and other similar technologies useful to collect data relating to user behavior on the site and the devices used (in particular, the IP addresses associated with the devices used - stored anonymously -, the screen size, the type of device ( Unique Device Identifiers), information about the browser used, geolocation - Country only -, language used for navigating the site).

HotJar stores the collected data by creating user profiles protected by pseudonyms. Neither HotJar, nor GetMyCar S.r.l. will use the information collected to identify the individual user or to cross-reference it with other data. For more information, please read the HotJar privacy policy below link. 

You can request that no (anonymous) user profile be created, that HotJar does not collect data relating to your use of the site and that HotJar does not use any cookies by selecting the following link.